LOCKED IN

Support

We usually reply within two business days.

Common questions

How is my plan built?
From your goal, experience, training days, equipment, height and weight. Each week the coach looks at what you lifted, ate and weighed, then adjusts the targets.

Why do the weights look light (or heavy)?
The first week is set conservatively on purpose. Log your sets honestly, including how hard they felt, and the targets catch up within a couple of weeks.

Apple Health isn't showing my sleep or steps.
Open the Health app › your profile › Apps › Locked In Health and turn on the categories. Data appears once your iPhone or Apple Watch has recorded it.

The rest timer isn't on my Apple Watch.
Install Locked In on your watch from the Watch app on your iPhone (My Watch › Available Apps). Then keep the watch unlocked on your wrist during the workout.

A food estimate is wrong.
Photo estimates are a starting point. Tap any item to fix its portion, or use a barcode or type it in ("2 eggs, 1 slice toast") for a more exact entry.

Where are my progress photos?
Only on your iPhone, in the Coach tab. They aren't backed up to us, so deleting the app deletes them.

How do I change units?
Locked In uses pounds and feet and inches.

Delete your account

In the app, go to Profile › Delete account. This permanently deletes your profile, workouts, food log, weigh-ins and check-ins from our servers. Progress photos on your phone are removed when you delete the app. If you can't get into the app, email us from the address on your account and we'll delete it for you.

Health and safety

Locked In isn't medical advice. Check with a doctor before starting a new program, and stop if you feel chest pain, faintness or sharp pain. More in our Terms of Use.